Responsible for support of Admissions staff, workflow and communications with prospective students and applications.
Provides system and application administration for Business Objects, Canvas LMS, Joule, and My.Olivet along with the integration of Colleague for these systems. Oversees the Colleague processes related to account entitlement. Assists with process re-engineering emphasizing continuous improvement while focusing on process ownership, operational efficiency, and system integration.
Provides for overall management of Enterprise Services duties including Colleague administrative computer programming and user support, Sharepoint portal administration, undergraduate and graduate CRM, account and course maintenance, student recruiting and retention, teaching and learning, and others.
Develops and maintains Colleague customizations.
Writes Business Objects Web Intelligence reports for the Department of Development.