How do I manage my email password?

If you need assistance getting into your Olivet email account, you need to contact the IT Help Desk.  Do not click the "Can't access your account?" link found on the email login page.  Doing so will not take you to any kind of self-service password option for your email account.  You need to speak with us in order to get your email password reset so please call us instead of clicking that link.

Your Olivet Email account password is not the same as your current ONUnet password.  When you change your ONUnet password via a campus workstation, the changemypassword.olivet.edu site, or with assistance from the IT Help Desk, your email password does not get changed to that password.  Likewise, when you change your email password, that change does not get applied to your ONUnet password.

If you want to change your existing email password, you can do so from within the Outlook Web App (OWA) application.  After logging into OWA at email.olivet.edu, click the "Options" link in the top right corner of the screen then choose the "See All Options..." link from the drop-down menu.  On the right side of the screen under "Shortcuts to other things you can do" section is a link to change your password.  Click that link and follow the prompts.

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