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    Information Technology Services
The Office of Information Technology provides general-access computing and communications facilities for the entire University community, including a high-speed campus network linked to the Internet, personal computing labs, central e-mail services, online computing resources, help desk, computing services in the residences, a Dell computer store, a sophisticated digital art studio and laboratory, web development and telecommunications services.

In addition, Information Technology operates a 4,000-line telecommunications system, providing local, long distance, and voice messaging services to students, faculty, and staff.

The Office of Information Technology manages the Olivet Nazarene University Campus Network (ONUnet), which employs the latest technology to route communications among computing systems throughout the campus. Thousands of ports in residence rooms, classrooms, offices, and other locations around campus support communications rates up to 100 million bits per second. Many dial-in modems provide students and faculty with remote access to ONUnet at speeds comparable to those offered by commercial Internet service providers. The campus network provides direct connections to the Internet, providing students, faculty and staff with electronic access to people and facilities throughout the world.

Olivet Nazarene University offers wireless network access in several buildings on campus, including Benner Library, Ludwig Center, Miller Business Center, Reed Hall of Science, the Weber Center and many other parts of the campus. As wireless technology matures, we expect to provide more pervasive coverage throughout the campus. All wireless transmissions are secured and encrypted through use of a Virtual Private Network (VPN), which requires installation of a special client and authentication with an ONU login name and password. See the wireless pages for more information on the wireless network and the VPN.

Information Technology maintains a help desk at the IT front office located in the west wing of the Benner Library. Help Desk technicians are available to answer questions about the campus network and other related issues. The Information Technology Help Desk is committed to helping you find a solution to your problem.

Information Technology's training services provides training support in all areas of computing. IT staff offer a series of free tutorials each semester. Topics range from general "getting started" sessions for new employees to in-depth sessions on specific application software packages.

PC Repair provides a variety of services for students who own personal computers. PC Repair is dedicated to helping students use their Windows-based computers effectively, provides consulting, hands-on training for many popular applications, technical support, file recovery, text and graphics scanning, and file translation.

The Dell Computer Store sells computer hardware and software products, supplies, and accessories. Information Technology's factory-authorized service department offers repair and upgrade services. PC Repair carries equipment from most major hardware vendors and offers hundreds of software programs, most priced to reflect deep educational discounts.

The Campus Network (ONUnet) is available twenty-four hours a day; schedules of other facilities vary. Direct any questions regarding computing services to the Office of Information Technology. The main office, behind the Benner Library, is open Monday through Friday, 8 a.m. to 5 p.m.: IT@olivet.edu; 815/939-5302. Check here for the latest help desk hours of operation.

   

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help desk
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Hours | Info | Contact

(815) 939-5302
(866) 400-5302 toll-free


FAQs
Check the Frequently Asked Questions.
Student Technology Guide
Check the latest version.
Change My Password
Change your ONUnet password.
Faculty Software Request Form
Request software online.


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