The ONU Music, Education, and Art Departments adopt iPads to enhance the learning environment.

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ChangeMyPassword allows you to manage your ONUnet credentials without having to contact the IT Help Desk.

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Having issues getting to your course through My.Olivet? Go directly to Joule, our learning management system at learn.olivet.edu

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We have nearly 40 full-time employees including programmers, developers, specialists, helpers and others.

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Welcome to the Olivet Nazarene University Information Technology web site. The Department of Information Technology exists to provide the best service and technology to Olivet Nazarene University to both foster and further the University’s educational goals in support of faculty, staff, and students.

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11/24/2014 - Microsoft Office 365 ProPlus Available for Free to Students and Employees

Microsoft has expanded the availability of free Microsoft Office 365 ProPlus to all Office 365 subscribers.  This means that all Olivet students and employees can now get Microsoft Office for both Windows and Mac at no charge on up to five computers.  This option was only available to traditional undergraduate students until now.

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10/10/2014 - Joule Maintenance Pack Update - October 16

Moodlerooms (the company hosting Olivet's Joule system) is applying a maintenance pack update to Joule which requires the system to be unavailable for a period of time between 3:00 am and 5:00 pm Thursday, October 16.

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09/27/2014 - The Shellshock Vulnerability - Updated 9/30

You may have heard information in the news about the Shellshock vulnerability that was announced last week.  Click the "More" link to learn about updates just released from Apple, find more information about this vulnerability, the impact on Olivet systems, and how it potentially impacts you.

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01/09/2015 - 6:00pm - 01/10/2015 - 6:00am - System Maintenance

Regular infrastructure and system maintenance is scheduled from 6:00 p.m. to 6:00 a.m.  System resources may be unavailable for periods of time during this maintenance window.  Please plan accordingly.

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02/13/2015 - 6:00pm - 02/14/2015 - 6:00am - System Maintenance

Regular infrastructure and system maintenance is scheduled from 6:00 p.m. to 6:00 a.m.  System resources may be unavailable for periods of time during this maintenance window.  Please plan accordingly.

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03/13/2015 - 6:00pm - 03/14/2015 - 6:00am - System Maintenance

Regular infrastructure and system maintenance is scheduled from 6:00 p.m. to 6:00 a.m.  System resources may be unavailable for periods of time during this maintenance window.  Please plan accordingly.

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Open How do I access Olivet Email?

You can access your Olivet email account by logging into My Olivet.  At the top of the home page you should see a button labeled "Access Outlook email."  Just click that button to be taken to the email login page.

You can also access Olivet email directly by visiting email.olivet.edu and entering your full Olivet email address (<username>@olivet.edu) and your email password. If you are a new student and have not yet changed your email password, you will use the default password given to you when you received your account details.

Open Is there any phone service that comes with my room and what is the cost?

All rooms come with a single phone line shared between roommates. Each student is given his or her own phone number to that line. The cost of the phone line is included in the room fee. You will not need to bring your own telephone to connect to the phone line as one is provided by Olivet. You are unable to use a telephone brought from home. Voice mail is also provided. Voice mail is set up so that each roommate has his or her own private mailbox.

Open What is OASIS?

OASIS provides web access to Olivet's Colleague information system. Students have direct web access to portions of their academic and financial records and also have the ability to register for classes. Information available to students includes their personal course schedule, transcripts, account information and grades. The OASIS faculty component includes class rosters, grading, and advisee information.

Open Who do I contact for assistance?

You can contact the IT Help Desk by sending an email message to it@olivet.edu or calling 815-939-5302 (866-400-5302 toll-free).

Open How do I manage my email password?

If you need assistance getting into your Olivet email account, you need to contact the IT Help Desk.  Do not click the "Can't access your account?" link found on the email login page.  Doing so will not take you to any kind of self-service password option for your email account.  You need to speak with us in order to get your email password reset so please call us instead of clicking that link.

Your Olivet Email account password is not the same as your current ONUnet password.  When you change your ONUnet password via a campus workstation, the changemypassword.olivet.edu site, or with assistance from the IT Help Desk, your email password does not get changed to that password.  Likewise, when you change your email password, that change does not get applied to your ONUnet password.

If you want to change your existing email password, you can do so from within the Outlook Web App (OWA) application.  After logging into OWA at email.olivet.edu, click the "Options" link in the top right corner of the screen then choose the "See All Options..." link from the drop-down menu.  On the right side of the screen under "Shortcuts to other things you can do" section is a link to change your password.  Click that link and follow the prompts.

Open Can I connect my Olivet EMail account to a smartphone or other email client?

For tablets and other mobile devices:

  1. Most devices should auto-discover the server information for Office 365 (the Microsoft service that hosts our email system).
  2. Go to the account or email settings feature of your device and choose the option to add an account.
  3. The account type should be something like “Exchange ActiveSync” or “Exchange Email.”
  4. Enter your complete Olivet email address as the  username and your email password as the password then press the “Next” or equivalent button to attempt the connection.
  5. If the connection and configuration completes, you are done.
  6. If you device cannot auto-discover the server, you need to do a manual configuration.  On the configuration screen, enter “m.outlook.com” as the email server address along with your email address and password.
  7. If you are still having a problem connecting to the server, you may need to find your exact server name from the Outlook Web App client.  There is a Mobile Phone Setup Wizard available from Microsoft to assist with finding the necessary information.  Select the operating system of the device you are attempting to connect and follow the provided instructions.

For connecting your new email account to the Outlook desktop client or other email application, use the E-Mail Setup Help Wizard from Microsoft to assist with finding the necessary information and follow the provided instructions.

Open When I go to the email.olivet.edu site it automatically shows my Hotmail or other Microsoft provided email account. How do I get this to recognize my Olivet EMail account?

You most likely have another Microsoft email account such as Hotmail or Live.com and have set your browser to remember that account on that computer. To log into your Olivet EMail account you need to clear that saved information by clearing your browser cache and temporary files.  After doing so you should be able to go to email.olivet.edu and login in successfully.  The login page should have a highway scene on the left side of the screen and "Office 365" showing above the login boxes.

We recommend that you do not choose the "remember me" option when using any publicly-accessible computer.

Open Where can I find more information on how to use my Olivet Email?

Visit the Current Students >> Email page of this website for more information about your Olivet Email account.  Information about using, configuring, and personalizing your email account can also be found at http://help.outlook.com.

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Help desk is closed
Hours | Info | Contact
(815) 939-5302
(866) 400-5302 toll-free

Maintenance Schedule

Maintenance is performed one Friday per month from 6:00 p.m. - 6:00 a.m.

  • January 9
  • February 13
  • March 13
  • April 10