ChangeMyPassword allows you to manage your ONUnet credentials without having to contact the IT Help Desk.

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Having issues getting to your course through My.Olivet? Go directly to Joule, our learning management system at learn.olivet.edu

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The ONU Music, Education, and Art Departments adopt iPads to enhance the learning environment.

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ONU is the wireless network used by students and employees. Connection information is available via the "Find out more" link.

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Welcome to the Olivet Nazarene University Information Technology web site. The Department of Information Technology exists to provide the best service and technology to Olivet Nazarene University to both foster and further the University’s educational goals in support of faculty, staff, and students.

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04/29/2016 - Microsoft Office 2016 Available for Campus Workstations

The IT Department is happy to announce that Microsoft Office 2016 is now available for use on campus workstations! This optional upgrade for employees is available through Software Center on all university owned and managed Windows workstations.

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11/04/2015 - Emergency Full IT System Outage - Thursday, November 5, 7:45 pm to 10:15 pm

There will be a full IT system outage on Thursday, November 5, beginning at 7:45 pm and lasting approximately 2.5 hours.  This outage is to perform emergency maintenance addressing recent power issues that have been affecting our data center.  Access to all university systems and the Internet will be unavailable during this time.

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07/16/2015 - Olivet email log in change coming August 25

A very important change that affects how you log in to your Olivet email account is scheduled for Tuesday, August 25!  At that time you will begin using your ONUnet password to log in to your email and no longer need to maintain a separate email password.  The ONUnet password is what you use to log in to other Olivet services such as My.Olivet and Joule.

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09/09/2016 - 6:00pm - 09/10/2016 - 6:00am - System Maintenance

Regular infrastructure and system maintenance is scheduled from 6:00 p.m. to 6:00 a.m.  System resources may be unavailable for periods of time during this maintenance window.  Please plan accordingly.

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10/14/2016 - 6:00pm - 10/15/2016 - 6:00am - System Maintenance

Regular infrastructure and system maintenance is scheduled from 6:00 p.m. to 6:00 a.m.  System resources may be unavailable for periods of time during this maintenance window.  Please plan accordingly.

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11/11/2016 - 6:00pm - 11/12/2016 - 6:00am - System Maintenance

Regular infrastructure and system maintenance is scheduled from 6:00 p.m. to 6:00 a.m.  System resources may be unavailable for periods of time during this maintenance window.  Please plan accordingly.

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Open How do I access Olivet Email?

You can access your Olivet email account by logging into My Olivet.  At the top of the home page you should see a button labeled "Access Outlook email."  Just click that button to be taken to the email login page.

You can also access Olivet email directly by visiting email.olivet.edu and entering your full Olivet email address (<username>@olivet.edu) and your email password. If you are a new student and have not yet changed your email password, you will use the default password given to you when you received your account details.

Open Is there any phone service that comes with my room?

Olivet Nazarene University does not provide students with telephone services from their residence hall rooms as just about everyone has their own personal device.  For students who may not have their own phone, there is a phone in the commons area of each residence hall that they can use.

Open Who do I contact for assistance?

You can contact the IT Help Desk by sending an email message to it@olivet.edu or calling 815-939-5302 (866-400-5302 toll-free).

Open How do I manage my email password?

If you need assistance getting into your Olivet email account, you need to contact the IT Help Desk.  Do not click the "Can't access your account?" link found on the email login page.  Doing so will not take you to any kind of self-service password option for your email account.  You need to speak with us in order to get your email password reset so please call us instead of clicking that link.

Your Olivet Email account password is not the same as your current ONUnet password.  When you change your ONUnet password via a campus workstation, the changemypassword.olivet.edu site, or with assistance from the IT Help Desk, your email password does not get changed to that password.  Likewise, when you change your email password, that change does not get applied to your ONUnet password.

If you want to change your existing email password, you can do so from within the Outlook Web App (OWA) application.  After logging into OWA at email.olivet.edu, click the "Options" link in the top right corner of the screen then choose the "See All Options..." link from the drop-down menu.  On the right side of the screen under "Shortcuts to other things you can do" section is a link to change your password.  Click that link and follow the prompts.

Open Can I connect my Olivet EMail account to a smartphone or other email client?

For tablets and other mobile devices:

  1. Most devices should auto-discover the server information for Office 365 (the Microsoft service that hosts our email system).
  2. Go to the account or email settings feature of your device and choose the option to add an account.
  3. The account type should be something like “Exchange ActiveSync” or “Exchange Email.”
  4. Enter your complete Olivet email address as the  username and your email password as the password then press the “Next” or equivalent button to attempt the connection.
  5. If the connection and configuration completes, you are done.
  6. If you device cannot auto-discover the server, you need to do a manual configuration.  On the configuration screen, enter “m.outlook.com” as the email server address along with your email address and password.
  7. If you are still having a problem connecting to the server, you may need to find your exact server name from the Outlook Web App client.  There is a Mobile Phone Setup Wizard available from Microsoft to assist with finding the necessary information.  Select the operating system of the device you are attempting to connect and follow the provided instructions.

For connecting your new email account to the Outlook desktop client or other email application, use the E-Mail Setup Help Wizard from Microsoft to assist with finding the necessary information and follow the provided instructions.

Open When I go to the email.olivet.edu site it automatically shows my Hotmail or other Microsoft provided email account. How do I get this to recognize my Olivet EMail account?

You most likely have another Microsoft email account such as Hotmail or Live.com and have set your browser to remember that account on that computer. To log into your Olivet EMail account you need to clear that saved information by clearing your browser cache and temporary files.  After doing so you should be able to go to email.olivet.edu and login in successfully.  The login page should have a highway scene on the left side of the screen and "Office 365" showing above the login boxes.

We recommend that you do not choose the "remember me" option when using any publicly-accessible computer.

Open Where can I find more information on how to use my Olivet Email?

Visit the Current Students >> Email page of this website for more information about your Olivet Email account.  Information about using, configuring, and personalizing your email account can also be found at http://help.outlook.com.

Open Who is Ellucian?

Ellucian, Inc. is an educational software company based in Fairfax, Virginia.

Open What is Colleague?

Colleague is a software package from Ellucian that includes Student System, Financials (including online requisitions), Human Resources, and Advancement programs.

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Contact us

 

Help desk is closed
Hours | Info | Contact
(815) 939-5302
(866) 400-5302 toll-free

Maintenance Schedule

Maintenance is performed one Friday per month from 6:00 p.m. - 6:00 a.m.

  • September 9
  • October 14
  • November 11
  • December 16