The Olivet Nazarene University IT Help Desk utilizes AnyDesk, a secure remote support tool, to assist students, faculty, and staff with technical issues. With your authorization, an IT technician can use AnyDesk to view your screen in real-time and temporarily take control of your device to troubleshoot problems, configure settings, and resolve issues efficiently.
How to start your remote session on Windows: Click the download button above. Locate the downloaded .exe file and double-click to open it. If prompted by Windows, click Yes . Provide the 9 or 10-digit “Your Address” number to your ONU IT technician. Click Accept when the technician connects. How to start your remote session on macOS: Click the download button above. Double-click the .dmg file and launch AnyDesk. Grant permissions in System Settings > Privacy & Security (Accessibility & Screen Recording). Provide the 9 or 10-digit “Your Address” number to your ONU IT technician. Click Accept when the technician connects. How to start your remote session on Linux: Click the download button above. Launch the AnyDesk application. Provide the 9 or 10-digit “Your Address” number to your ONU IT technician. Click Accept when the technician connects. How to start your remote session on iOS / iPadOS: Tap the download button above to open the App Store. Install and open the AnyDesk app. Provide the 9 or 10-digit “Your Address” number to your ONU IT technician. Tap Start Broadcast when the technician connects. How to start your remote session on Android: Tap the download button above that matches your device’s App Store. Install and open the AnyDesk app. Follow prompts to enable accessibility settings if required. Provide the 9 or 10-digit “Your Address” number to your ONU IT technician. Tap Accept when the technician connects. Operating System Not Detected Please select the correct version from the list below.
