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Bomgar Enterprise Remote Support


We encourage you to make use of the helpful information provided on this website for the most common question and issues.


Knowledge Base Articles

The IT Knowledge Base gives students, faculty, and staff a variety of technology support articles and assistance for nearly anything they need during their time at Olivet. We strive to update and maintain these articles constantly and encourage everyone to visit these articles for quick assistance. From accounts, to Canvas, to IT Security articles, please give this website a visit.

You can visit the IT Knowledge base here.

IT Help Desk

The IT Help Desk provides initial assistance with all school resources and escalates requests as necessary to facilitate the best communication and support from the department.  The Help Desk offers critical support for the most common technology needs in classrooms, shared learning spaces, and faculty and staff offices; technicians also provide limited support for personal devices and recommend helpful resources when the need exceeds the scope of support they are able to provide.

If you are unable to find the information you need throughout this helpful website, please feel free to contact Help Desk technicians using any of the following options: