You can access your Olivet email account by logging into My Olivet. At the top of the home page you should see a button labeled "Access Outlook email." Just click that button to be taken to the email login page.
You can also access Olivet email directly by visiting email.olivet.edu and entering your full Olivet email address (<username>@olivet.edu) and your email password. If you are a new student and have not yet changed your email password, you will use the default password given to you when you received your account details.
Olivet Nazarene University does not provide students with telephone services from their residence hall rooms as just about everyone has their own personal device. For students who may not have their own phone, there is a phone in the commons area of each residence hall that they can use.
You can contact the IT Help Desk by sending an email message to firstname.lastname@example.org or calling 815-939-5302 (866-400-5302 toll-free).
If you need assistance getting into your Olivet email account, you need to contact the IT Help Desk. Do not click the "Can't access your account?" link found on the email login page. Doing so will not take you to any kind of self-service password option for your email account. You need to speak with us in order to get your email password reset so please call us instead of clicking that link.
Your Olivet Email account password is not the same as your current ONUnet password. When you change your ONUnet password via a campus workstation, the changemypassword.olivet.edu site, or with assistance from the IT Help Desk, your email password does not get changed to that password. Likewise, when you change your email password, that change does not get applied to your ONUnet password.
If you want to change your existing email password, you can do so from within the Outlook Web App (OWA) application. After logging into OWA at email.olivet.edu, click the "Options" link in the top right corner of the screen then choose the "See All Options..." link from the drop-down menu. On the right side of the screen under "Shortcuts to other things you can do" section is a link to change your password. Click that link and follow the prompts.
For tablets and other mobile devices:
- Most devices should auto-discover the server information for Office 365 (the Microsoft service that hosts our email system).
- Go to the account or email settings feature of your device and choose the option to add an account.
- The account type should be something like “Exchange ActiveSync” or “Exchange Email.”
- Enter your complete Olivet email address as the username and your email password as the password then press the “Next” or equivalent button to attempt the connection.
- If the connection and configuration completes, you are done.
- If you device cannot auto-discover the server, you need to do a manual configuration. On the configuration screen, enter “m.outlook.com” as the email server address along with your email address and password.
- If you are still having a problem connecting to the server, you may need to find your exact server name from the Outlook Web App client. There is a Mobile Phone Setup Wizard available from Microsoft to assist with finding the necessary information. Select the operating system of the device you are attempting to connect and follow the provided instructions.
For connecting your new email account to the Outlook desktop client or other email application, use the E-Mail Setup Help Wizard from Microsoft to assist with finding the necessary information and follow the provided instructions.
When I go to the email.olivet.edu site it automatically shows my Hotmail or other Microsoft provided email account. How do I get this to recognize my Olivet EMail account?
You most likely have another Microsoft email account such as Hotmail or Live.com and have set your browser to remember that account on that computer. To log into your Olivet EMail account you need to clear that saved information by clearing your browser cache and temporary files. After doing so you should be able to go to email.olivet.edu and login in successfully. The login page should have a highway scene on the left side of the screen and "Office 365" showing above the login boxes.
We recommend that you do not choose the "remember me" option when using any publicly-accessible computer.
Visit the Current Students >> Email page of this website for more information about your Olivet Email account. Information about using, configuring, and personalizing your email account can also be found at http://help.outlook.com.
Follow these directions: Setup and access your email account (PDF)
Ellucian, Inc. is an educational software company based in Fairfax, Virginia.
Colleague is a software package from Ellucian that includes Student System, Financials (including online requisitions), Human Resources, and Advancement programs.
UI is the User Interface for Colleague. Everyone who accesses Colleague forms should be using UI by now instead of the old version (the blue and white Ellucian icon).
The university portal, My.Olivet.edu, brings all our systems together in an integrated solution. Some single sign-on functionality is part of the portal and it provides a one-stop shop for information you may need as a student or employee of Olivet Nazarene University.
Recruiter is Ellucian’s new CRM (Customer Relationship Management) solution. Our Admissions office is is going to be an early adopter of this program and has just started the process of setting it up. This will give us better ways to communicate with our prospective students.
Ellucian Mobile Access (MOX) is a fully integrated mobile app for all Ellucian applications.
Intelligent Learning Platform is Ellucian’s new teaching and learning system. Ellucian has partnered with Moodle Rooms to give clients a cost-effective, integrated option for a learning management system.
Business Objects is a reporting solution for getting information out of Colleague. Olivet has used query builder for reporting in the past.
Softdocs is a scanning software company, formerly known as AIG Technology. Olivet uses docescan for scanning and docefill for forms entry.
Microsoft Outlook is an email client that can connect to different email systems. ONU faculty and staff use Outlook as their primary email client. Students can use Outlook as an email client to connect to their Olivet Email account or just use the web-based interface (Outlook Web App) found at email.olivet.edu.
VPN (Virtual Private Network) is needed to gain access to certain Olivet systems from off-campus.
Retention Alert is an Ellucian module for tracking students with issues that might affect retention.