Help Desk

The IT Help Desk is located in the lower level of the Benner Library, at the center of our main campus.

While the Help Desk may be open to phone assistance, please ensure the Benner Library is open for walk-up service prior to coming in for window service, especially during breaks. You can check the library hours here.

During weekends and holidays when the University is closed, an on-call routine happens with staff for major system failures as well as account access assistance. Please feel free to email it@olivet.edu or leave a voicemail at 815-939-5302 and we will get back with you as soon as possible.

Regular Hours

  • Sun: Closed
  • Mon: 7:30am – 5:30pm
  • Tue: 7:30am – 5:30pm
  • Wed: 7:30am – 5:30pm
  • Thu: 7:30am – 5:30pm
  • Fri: 7:30am – 5:00pm
  • Sat: Closed

Upcoming Closures

Upcoming Closure
Reason: Employee Event
Starts: Tuesday, June 10, 2025 at 11:00 AM
Ends: Tuesday, June 10, 2025 at 5:30 PM
Starts in: 5 days
Upcoming Closure
Reason: Fourth of July University Closure
Starts: Monday, June 30, 2025 at 7:00 AM
Ends: Saturday, July 5, 2025 at 6:00 PM
Starts in: 24 days