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Help Desk

The IT Help Desk is located in the lower level of the Benner Library, at the center of our main campus.

While the Help Desk may be open to phone assistance, please ensure the Benner Library is open for walk-up service prior to coming in for window service, especially during breaks. You can check the library hours here.

During weekends and holidays when the University is closed, an on-call routine happens with staff for major system failures as well as account access assistance. Please feel free to email or leave a voicemail at 815-939-5302 and we will get back with you as soon as possible.

Help Desk is Open

Regular Hours

  • Sun: Closed
  • Mon: 7:30am - 5:30pm
  • Tue: 7:30am - 5:30pm
  • Wed: 7:30am - 5:30pm
  • Thu: 7:30am - 5:30pm
  • Fri: 7:30am - 5:00pm
  • Sat: Closed

Upcoming Closures

There are no upcoming closures at this time.