Status: Recovery in Progress — Most Services RestoredStart Time: November 12, 2026, at 11:00 AM CST (12:00 PM ET)Last Updated: November 13, 2026, at 3:45 PM CST Affected Services: Microsoft Outlook (Web, Desktop, and Mobile), Microsoft Teams, OneDrive, and Microsoft 365 applications. What is happening?Microsoft has identified and addressed the underlying cause of the global service disruption affecting Exchange Online mailboxes and related Microsoft 365 services. Most services have been restored and are operating normally again. Some users may still experience intermittent issues or delayed email delivery while Microsoft completes the recovery, particularly when accessing services through a web browser. What is being done?Microsoft is continuing to restore service to the remaining affected customers and clear the backlog of delayed email (messages are being held up to 48 hours so delayed mail is delivered rather than lost). This is a vendor-side outage — our local IT team is monitoring Microsoft's status updates closely (incidents EX1550543 / MO1550821), and no action is required on your device at this time. Workarounds & Next Steps: If your email is working again, no action is needed. If you are still seeing delays, please avoid repeatedly restarting your computer or reinstalling Outlook, as this will not speed up the recovery. For urgent communications, phone calls or SMS text messages remain the most reliable option. We will close this notice once Microsoft confirms the incident is fully resolved. Thank you for your patience.
All Olivet IT services may be unavailable for periods of time during this maintenance window. If you have questions, please feel free to contact the Help Desk at the Department of Information Technology. Thank you for your patience as we work to keep our systems secure and performing at their best.
